Each time I log into my Network Solutions account I get reminded of the need to fix CRM from the outside.
They have tried really hard, and their cross-selling engine is a work of CRM art – but why oh why would you ever thinking that a Scotsman would want to buy these domains that they keep trying to sell me????????
Let’s just wait and see how long they keep trying to sell me this complete irrelevance…..I make it about 60 days so far.
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